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Integrated management system drives success

We have established a globally integrated management system to breathe life into the concept of sustainable development in our everyday business. In addition to internal directives and operating procedures, strict quality and environmental standards in line with ISO 9001 and ISO 14001 apply worldwide. Our central management system provides the necessary global structures to ensure responsible commercial practices. With this toolbox, we have created a transparent framework of values and rules that unites management and employees across national borders.

In 2007, we started integrating the different management systems in place around the world – each with their own documentation, guidelines and audit certificates – into a single management system for all sites, thus creating the basis for considerably more efficient management structures and workflows. External, independent experts regularly audit the progress of system integration at new sites and the performance of our management system worldwide. Confirmation of our compliance with ISO 9001 and ISO 14001 takes the form of a global matrix certificate. In 2012, we successfully completed the recertification audit, which must take place every three years.

As of April 28, 2012, our matrix certificate covered 41 companies with 79 sites in 22 countries. At the end of 2012, the site we acquired from DSM in Geleen, Netherlands, our facilities in Liyang, China, the headquarters of the Butyl Rubber business unit in Singapore and the sites assigned to Rhein Chemie that were acquired from Darmex in Burzaco and Merlo, Argentina, and Colonia, Uruguay, were included in the certificate, thus making it one of the most comprehensive industrial certificates in the world. For our sites in the United States, we also received certification to RC14001 (RC = Responsible Care®). In 2013, we plan to integrate our new butyl rubber facility in Singapore, our production sites in Greensboro, Gastonia and Neville Island in the United States and the site acquired from DSM in Triunfo, Brazil, into the matrix certificate.

HSEQ (health, safety, environmental protection and quality) management is an important part of our integrated management system. We have aligned our HSEQ management system toward ensuring uniform standards and reference bases for all our sites worldwide. The key performance indicators (KPIs) required for this purpose are recorded electronically, thus enabling us to systematically determine and analyze performance in each business unit and at each site and to develop this sustainably in the future.

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